Returns & Exchanges
RETURNS & Exchanges
RETURNS/EXCHANGES MUST BE MADE WITHIN 30 DAYS OF PURCHASE. PROOF OF PURCHASE IS REQUIRED. ITEMS RETURNED AFTER 30 DAYS FOR A REFUND WILL NOT BE PROESSED AND NOT RETURNED BACK TO YOU UNLESS POSTAGE IS PAID OR GARMENTS COLLECTED
ALL ORIGINAL PACKAGING AND LABELS MUST BE INTACT.
PLEASE CONTACT RETURNS@SNAPPYSCHOOLWEAR.COM INCLUDE YOUR SSW ORDER NUMBER AND SIZE GARMENTS YOU REQUIRE OR WOULD LIKE TO EXCHANGE.
EXCHANGES ARE AVAILABLE FOR 14 DAYS FROM AGREED COLLECTION DATE. IF EXCHANGE IS NOT MADE ON THE AGREED DATE AND NO FURTHER EMAILS ARE RECEIVED WITHIN THE 14 DAYS EXCHANGE PERIOD WE WILL ASSUME THE EXCHANGE IS NO LONGER REQUIRED AND THE EXCHANGE AGREEMENT CANCELLED.
RETURNS & EXCHANGES CAN BE MADE AT ONE OF OUR CLICK & COLLECT LOCATIONS IF PRE ARRANGED
RETURNS CAN ALSO BE SENT VIA POST TO :
Snappy Schoolwear Ltd
PO Box 549
GrayS
Essex
RM179PE
PLEASE SEND VIA ROYAL MAIL SIGNED FOR TO ENSURE YOUR PARCEL IS TRACKED AS WE TAKE NO RESPONSIBILITY FOR LOST ITEMS
Claims for non reciept of an order by post needs to be within 30 days of dispatch, no claims will be made for items not recieved after 30 days.
Please note during the Royal Mail postal strikes items can be delayed by up to 14 working days
Collection orders will be held for 30 days after this time your order will be cancelled please contact returns@snappyschoolwear.com for a refund.
Claims for faulty goods once worn/tags removed, garments will be retuned to our manufacturers, please note this process can take 6-8 weeks to be processed.
Snappy Schoolwear LTD, DOES NOT accept responsibility or liability for any injuries, losses or damage to persons, goods or property at any of our schools, pop up shops, events and locations.